General Access Information
General access into the theatre:
No steps through double swing doors into the foyer. Box Office to the right with lowered counter. Escalator up from the main foyer to the mezzanine level and then a further 32 steps up to the Stalls, or 41 to the rear Stalls. 65 steps up to the Dress Circle (three steep steps between rows). Venue is carpeted throughout and all staircases are highlighted with handrails on either side. Theatre opens 45 minutes before the performance.
Disabled Access Information
Access: Upon arrival at the theatre, please go to the foyer and make yourself known to a member of the Front of House team. A host will accompany you to the Stage Door on Parker Mews where the lift can be accessed via a steep ramp. The lift dimensions are: door 70cm, depth 83cm. You will be able to enjoy step-free access the upper foyer and bars/accessible toilets as well as the rear stalls via the lift. There are two spaces for wheelchair users at P18 & P20 in the Stalls, companions can be sat in P17 and P19. Scooter users can access the main foyer, but have to transfer to the theatre’s wheelchair to access the auditorium. 1 wheelchair transfer space is available in Stalls S19.
Toilets: Toilets at foyer (level access), Stalls and Dress Circle level. Adapted toilet en route from the lifts to the auditorium.
Bar Access: You are welcome to use the lift (see above). No steps from the lift to Bar (counter height 1m). Alternatively the bar can be reached by either the escalator or 54 steps up from the entrance foyer. Moveable seating. All drinks can be brought to disabled customers in the auditorium.
Headsets: Infra-red system with headsets and neckloops. Induction loop at Box Office. Headsets available in foyer.
Parking: One blue badge parking bay outside the theatre, available from 6.30pm. NCP in Parker Mews below the theatre.
Access Dogs: Access dogs are allowed inside the auditorium. Staff can also dog-sit for four dogs per performance in the Manager’s office.